Product Strategy
Before pixels, make the problem clear.
Product work gets expensive fast once a team starts building around assumptions nobody actually wrote down. This is the stage where we figure out what's really going on: the users, the business, the operating constraints, and the smallest real version worth building first.
What's included
Frame the right problem before funding the wrong solution.
- Discovery & stakeholder researchTalking to the people who actually run the business and the people who'll use the product, not just whoever wrote the brief.
- Business process mappingUnderstanding the approvals, exceptions, and handoffs that usually turn out to be the real UX problem, long before anyone opens a design tool.
- Service blueprintsConnecting what a user does with what has to happen behind the scenes to support it.
- Scope and roadmap definitionDeciding what actually belongs in the first release, and what can genuinely wait.
Where this experience comes from
Operating context, not a workshop template.
This isn't a generic discovery workshop template.
Between us, this team has sat inside real operating businesses and consulting engagements, understanding how an industry actually works and where its processes break, before ever touching a screen. Sometimes the honest answer coming out of this stage is that a digital product isn't even the right fix; we'll tell you that too.
Who this is for
Founders shaping a new product before committing real budget to it, or teams with a legacy process that needs to become software and isn't sure yet what the first version should actually cover.
Make the first decision count